Shipping Policy
Last updated: 17 March 2026
Thank you for shopping with Christian Presence Online Gift Store. We are grateful for the opportunity to serve you and provide faith-inspired gifts that encourage and uplift.
This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from Christian-Presence.org.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next available business day.
Please note that processing times may vary during busy periods, promotions, holidays, or product launches.
2. Shipping Locations
We currently ship across Australia.
International shipping may be available upon request to selected countries.
If you would like international delivery, please contact us before placing your order:
Email: [email protected]
3. Shipping Methods
Shipping methods are provided during checkout based on your location and order size.
Available shipping options may include:
- Standard Shipping
- Express Shipping (where available)
Shipping fees are calculated during checkout unless a flat-rate shipping offer is being applied.
4. Estimated Delivery Times
Estimated delivery times within Australia:
- Standard Shipping: 3–10 business days
- Express Shipping: 1–4 business days
Delivery times are estimates only and may vary depending on:
- Your location
- Postal carrier delays
- Weather conditions
- Public holidays
- High-volume shipping periods
5. Order Tracking
Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.
Please allow some time for tracking updates to appear after shipment.
6. International Shipping
International shipping may be offered to selected countries upon request.
Please note:
- International delivery times vary by destination
- Customs duties or import taxes may apply
- These charges are the responsibility of the customer
- We are not responsible for customs delays
7. Incorrect Shipping Information
Please ensure your shipping address and contact information are correct before completing your order.
We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
8. Lost or Delayed Shipments
If your order is significantly delayed or appears lost, please contact us and we will do our best to assist you.
While we work closely with our shipping partners, we cannot guarantee delivery dates once the package has been handed to the carrier.
9. Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of receiving your package.
Please include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will work with you to arrange a replacement or refund where appropriate.
10. Shipping Restrictions
Some products may have shipping restrictions based on destination, size, or availability.
If any issue arises with shipping your order, we will contact you as soon as possible.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Christian Presence Online Gift Store
Email: [email protected]
Website: christian-presence.com